Last updated: March 14, 2026

Shopswoon operates this home improvement store and website, including all related content, products, tools, and services to provide you with smart solutions for better living (the “Services”). WooCommerce powers our store, ensuring a secure and seamless shopping experience.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, browse products, or make a purchase.

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information to provide a smooth and personalized shopping experience. This may include:

Personal Details

• Name
• Email address
• Phone number
• Billing and shipping address

Payment Information

• Payment details (processed securely via payment providers)
• Transaction and order history

Account Information

• Username and password
• Preferences and saved items

Shopping Activity

• Products viewed or added to cart
• Purchases, returns, and interactions

Technical Information

• IP address
• Device and browser type
• Website usage data

2. How We Collect Information

We collect your information in different ways:

• Directly from you (when you place an order, create an account, or contact us)
• Automatically (through cookies and website tracking tools)
• From service providers (payment processors, shipping partners)

3. How We Use Your Information

We use your information to:

🛒 Provide Our Services

• Process orders and payments
• Deliver home improvement products
• Manage your account

🎯 Improve Your Experience

• Recommend relevant products
• Customize your shopping experience

📢 Marketing & Promotions

• Send offers, updates, and product recommendations
• Show relevant ads based on your interests

🔒 Security & Protection

• Prevent fraud and unauthorized activity
• Keep your data secure

⚖️ Legal Compliance

• Meet legal obligations and enforce our policies

4. Sharing Your Information

We only share your information when necessary, including:

• Service providers (payment processing, shipping, hosting)
• Marketing partners (for ads and promotions)
• Legal authorities (when required by law)

Your information is never sold irresponsibly.

5. WooCommerce & Third Parties

Our store is powered by WooCommerce, which helps manage your data securely. Third-party services may process some data to enhance functionality, payments, and delivery.

For more details on how we handle your data, please review their policies.

6. Cookies & Tracking

We use cookies to:

• Improve website performance
• Remember your preferences
• Analyze traffic and user behavior

You can disable cookies in your browser settings if you prefer.

7. Data Security

We take reasonable steps to protect your personal information. However, no system is 100% secure, so we encourage you to keep your login details safe.

8. Your Rights

Depending on your location, you may have the right to

• Access your personal data
• Request correction or deletion
• Opt out of marketing emails
• Request a copy of your data

To exercise any of these rights, contact us using the details below.

9. Children’s Privacy

Shopswoon does not knowingly collect personal information from children. If you believe a child has provided data, please contact us so we can remove it.

10. Data Retention

We keep your information only as long as it is necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

12. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

Email: contact@shopswoon.store
Address: Nigeria