Contact Us
We’re Here to Help
Thank you for choosing Shopswoon.
At Shopswoon, we’re committed to providing exceptional customer service before, during, and after your purchase. Whether you have a question about an order, need product information, require assistance with a return, or simply want to contact us, our support team is ready to help.
Business Information
Business Name: Shopswoon
Operated By: Chisom Integrated Solutions
CAC Registration Number: 9317057
Website: https://www.shopswoon.store
Customer Support
Phone / WhatsApp
๐ +234 701 993 9555
Customer Support Hours
Monday โ Friday
9:00 AM โ 6:00 PM (WAT)
Saturday
10:00 AM โ 4:00 PM (WAT)
Sunday & Public Holidays
Closed
How We Can Help
Our customer support team can assist you with:
- Order tracking and delivery updates
- Product questions
- Returns and refunds
- Shipping information
- Order cancellations (where eligible)
- Payment enquiries
- General customer support
Response Time
We aim to respond to all customer enquiries within 24 business hours. During busy periods or public holidays, response times may be slightly longer, but every enquiry will receive our attention as quickly as possible.
Before Contacting Us
You may find the answer you’re looking for in our support pages:
- Frequently Asked Questions (FAQ)
- Shipping Policy
- Return & Refund Policy
- Terms & Conditions
- Privacy Policy
Need Assistance?
For the fastest support, please include the following information when contacting us:
- Your full name
- Order number (if applicable)
- A detailed description of your enquiry
- Photos or videos (if reporting a damaged or incorrect item)
Providing this information helps us resolve your request more efficiently.
Thank You
We appreciate your trust in Shopswoon and value every customer. Our goal is to provide quality products, reliable service, and a smooth shopping experience from start to finish.
Shopswoon
Your Home. Your Pets. Everything in One Place.